Spa Policies

Nabea Day Spa Policies

To schedule an appointment for your treatment(s), please book online or call: +61 2 9290 4772; +61 2 8044 3561.

We highly recommend booking your treatment in advance to ensure your preferred time and services are available. All spa treatments will need to be reserved with a valid credit card in accordance with our treatment cancellation policy.

Treatments can be cancelled by calling phone: +61 2 9290 4772; +61 2 8044 3561 or email [email protected] up to 24 hours before the appointment time with no fee.

Treatment cancellations with less than 24 hours’ notice will be charged at 50% of the cost of treatment. No shows will be charged at 100% of the cost of treatment

We invite you to arrive 10 minutes prior to your appointment time. This will allow you plenty of time to complete the consultation health form. If arrival is delayed, we will make every effort to accommodate your full appointment, but this is not always possible.

Bathrobes and slippers will be provided.

We would ask of you to complete a health form on arrival so that our therapist can offer you a truly personalised and indulgent experience. Please advise us at time of booking of any relevant health conditions, allergies, surgeries, or injuries which could affect your choice of treatment.

Please allow the spa receptionist to guide you in selecting treatments that are most suitable for you during this special time. Body treatments may be booked after the first 12 weeks of pregnancy.

For the comfort of others, please refrain from using your mobile phone inside the spa.

Your cooperation in providing a tranquil environment is greatly appreciated.

We regret that we cannot be responsible for any loss or damage of personal articles.

We accept Cash, Visa, Mastercard, Amex and debit cards. We also accept American Express cards; all surcharges are passed onto the customer directly from our bank.

If you need to book an appointment outside of our operating hours, please contact the spa team to enquire if this can be accommodated

The perfect gift for spa enthusiasts, gift certificates can be purchased from the spa reception or online at [email protected]. Gift certificates are non-refundable and non-transferable.

To continue your spa regime at home, all products used in our treatments are available for purchase on departure.

Without a doubt the BEST FACIAL I have ever had! Suzana, the owner was very welcoming and I was greeted with a lovely herbal tea, which straight away put me in a relaxed mode. Suzana's years of experience showed. I loved the skin products which were used and my skin was glowing and plump when I left. The studio and facilities were very clean, the treatment rooms warm and inviting and the staff very friendly. The champagne and nibbles at the end were a lovely touch. I couldn't rate my experience high enough. 10/10 Thank you Suzanna!

The staff were super professional and kind, the treatment was super great as well. The room was set to the perfect mood with the spa music and the massage plus facial was great! My skin was glowing afterwards!

I purchased this for my daughter and myself, both of us were very pleased with our day experience, very relaxing and the massages were excellent, both ladies were very professional and we were both made to feel relaxed.

Absolutely amazing experience! Excellent value for money, the treatments and refreshments were fabulous, and all the staff couldn't have been lovelier, they all made me feel like a VIP and so relaxed and pampered. Can't wait to visit again soon!

My husband and I were booked for a 70-minute spa treatment and our experience was amazing, from the time we arrived until the time we left we were welcomed and looked after by the staff. We would highly recommend Nabea Day Spa!

Suzannah and team have created another city oasis. With fantastic attention to detailk and massage techniques, it is a go to whenever I am in the City.

Gift Cards

Give the gift of tranquillity with a Nabea Day Spa gift card. Perfect
for any occasion, our gift cards offer a memorable spa experience for your loved ones.